Your privacy and handling of your personal information is important to us. This Privacy Policy outlines the information we may gather by using our website, platform, software or support when you contact us via WhatsApp.

You agree to the practices described in this by using this website or by providing us with your information. 

Information We Collect

Basic personal data may be gathered upon registration, when seeking access to an account, logging in, contacting our support service, or communicating with us via WhatsApp.

This information may include your:

• Name
• Phone number
• Email address
• Account or login details
• Information you choose to provide when contacting support

Basic technical information may also be gathered when you visit or use the Website. This can contain your IP address, your browser type, your device type, your operating system, the pages you visit and your overall website activity.

This information provides us with insight into the user experience of the website and how we can make it more effective.

We only gather information that is reasonably required to provide and support services made available via the Platform.

How We Use Your Data

We use the information we collect only to support the operation of the website and provide users with a better experience.

Your information may be used to:

• Provide account or platform access
• Generate demo IDs or login information
• Respond to account-related questions
• Provide customer support
• Assist users through WhatsApp
• Improve website features and performance
• Understand how users interact with the platform
• Resolve technical or login-related issues

We do not use your personal information for purposes that are unrelated to the services described on this website.

Where possible, we only keep the information needed to complete these tasks.

WhatsApp Communication

When you message us via WhatsApp, your WhatsApp account information might be shared with us, including your phone number, name, and information you provide in the conversation.

This information is used to respond to your queries, to give guidance on your account, for a demo access if one is relevant, and to provide support for your customer.

Please do not send passwords, OTPs, banking PINs or other sensitive information on WhatsApp unless it is expressly required through an approved mechanism.

WhatsApp is run by a different business and follows its own privacy terms and policies.

Third-Party Non-Disclosure

We take user privacy seriously.

We do not sell, trade, or share user personal data with any third-party marketing companies.

Your personal data is not shared with third party advertisers or marketing companies for their marketing purposes.

Only service providers who are reasonably necessary for the operation of the website, for the provision of technical services and for the maintenance of the hosting or for the purposes of normal functions of the platform can handle information.

We do not give outside companies permission to use your personal information for unrelated marketing activities.

Data Security and Encryption

We employ reasonable industry standard security procedures to assist in the protection of personal and account information from unauthorised access, loss, alteration or misuse.

Under our systems, where supported, security features could encompass information and communications technology (ICT) elements, such as encrypted connections, access controls, secure account handling and more.

Our safe strategy also includes limiting access to personal information and encouraging users to protect their login details.

No online system can guarantee complete security, so users should use strong passwords and keep sensitive account information private.

Please contact our support team if you believe that someone else is logging on to your account.

Cookies Policy

Our website may use small browser files known as cookies.

Cookies help the website remember certain information about your visit and understand how visitors use different pages and features.

We may use cookies to:

• Analyse website traffic
• Understand user behaviour
• Improve website performance
• Remember basic user preferences
• Make the browsing experience more relevant
• Identify technical problems

Some cookies may be necessary for the proper functioning of the website, others may be installed for analytics or personalization purposes.

Cookies usually can be managed or eliminated from your browser. Please be aware that the blocking of some cookies may lead to the non-functionality of some parts of the website.

How Long We Keep Your Information

Personal data is stored for only as long as is reasonably required for providing access to the website, customer service, the provision of demos, or other functions of the website.

Information which is no longer needed can be deleted, anonymised or stored securely as appropriate.

The retention period for information could be influenced by the type of information and its purpose of collection.

Your Information

If you would like to request information about what personal data we maintain about you or if you think it’s inaccurate, you can reach out to us.

You may request that we update or remove information which is no longer needed, if reasonably practicable.

Changes to information related to accounts may need to be verified to assure security and privacy of user accounts and information.

External Links

The links on our website may lead to other websites, applications or third-party services.

We do not have any responsibility for the privacy, practices or content of other organisation’s websites.

Before giving personal information to any third party website or service, we recommend you read the third party’s privacy policy.

Changes to This Privacy Policy

This Privacy Policy may be changed from time to time to adapt to changes in our website, services, technology or how we process data.

Any new versions will be posted on this page.

It is highly recommended to regularly review this Privacy Policy to keep informed on how your information is being collected, used and protected.

Please note that by continuing to use the website, you accept the latest version of this Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, how your information is handled, or your account data, please contact our support team through the contact details provided on the website.